Onion Creek Volkswagen Review By Aaron T.

We've been happy with the 2014 Passat that we bought from Onion Creek a couple of years ago, but I'm writing this review about the service department. Out of nowhere one day, the car was having trouble cranking. It would crank after a few seconds, but you could tell that the battery was going out. It have given us a good 3yr and 60k miles. I called the service desk 30 minutes before closing on a FRIDAY. Got the car there 10 minutes before closing. They tested the battery right there in the quick service lane, confirmed that it was dying, and quickly replaced it. It was a huge deal for my family because we were leaving town on a road trip (in a different car) the next morning and it would have been a nightmare trying to deal with that situation on Monday morning when we both had to be at work early.