Onion Creek Volkswagen Review By Alex O'Bannon

Pulled up to the service department the other day and nobody outside came up to my car to assist me. Robert Taylor walked out about two minutes later and came straight to my car and asked if I needed assistance. I informed him my car needed air in the front tires as my light was on from the cold front we had a few days before. He was very enthusiastic to help me and walked me into the waiting area. Offered me a cold beverage and said my car would be finished in about 5 minutes. At the 5 minute mark, he came up to me to inform me that my car tires were filled to the proper levels and that he was running it thru the car wash for me as a courtesy. I was definitely in awe by the level of customer service I received for something so minor. Not to mention the extra step he took to get my car washed for me. This was my first time here and will not be my last. I will definitely make sure to come back for any of my car needs in the future and only use Robert. Thank you for the kindness and wonderful customer service no matter how small the request.