Onion Creek Volkswagen Review By Caitlin Jorgensen

This would be 5 stars, because I'm very happy with the car I purchased, the salesman I worked with (Craig Harvey) was fantastic, and Raymond, who I believe is the maintenance coordinator is wonderful at well. (Bless him for dealing with my many questions) However the finance department is sorely lacking. Poor communication skills, and somehow forgot to get me to sign the title, and didn't realize this fact until 2 weeks after date of purchase, then proceeding to tell me my payment could be late because of their mistake. Not to mention with the finance manager called me, it took him several minutes to remember/look up why he called me in the first place, so I sat in silence for several minutes during my workday waiting for him to figure it out. Overall, everyone here is very polite. The building has a nice open concept.