Onion Creek Volkswagen Review By Iv V.

My husband got a verbal quote for Tiguan S. He came home, we discussed it and then we decided to go for it. He called the dealership, talked to a dealer that gave him the quote and the dealer told him the car has to be transferred from Houston and that my husband needs to give a deposit to get the process started. So he drove back to the dealership... but as he was writing the check, he wanted a price guarantee, just something in writing, to confirm the car and the price. All of a sudden, the price just got higher by 1000$! Now the dealer's manager would not honor the quote! I wish he was able to speak with someone more senior in this dealership. Entire experience was very unpleasant. UPDATE: Kyle, the dealer that found the car we wanted and gave us the quote, made the deal go through. He drove the car from Houston and worked hard to make this happen. Hence the updated review : one star for initial experience, five stars for Kyle and his effort. He really made a difference.