Onion Creek Volkswagen Review By Jim Moran

My experience with this dealership has been exemplary! Everything from the first meeting with our sales person, Cody, to getting the car through service for pickup. We purchased the car within 24 hours of the car hitting the lot and it was over a holiday. We agreed to the purchase prior to the car even making it to service to inspect the car. They found a couple of items and corrected all of those issues. Service had to order a part or two and I brought the car back a couple of weeks later and they repaired that item and also another item that was discovered with no hassle what so ever. Brian was my service adviser and was amazing. As I was heading out, one of the issues that was repaired triggered the warning light again. He told me to schedule to bring it back in and they will get it taken care of. I have not had the opportunity to do that as of yet, but hope to soon. I have the car out of state and bringing it back is difficult to schedule. They have bent over backwards to work with me. It is for these reasons that I will return to Onion Creek VW. I plan on upgrading in a couple of years and with this level of service, I will return to Austin to make the deal happen!!!