Onion Creek Volkswagen Review By Lane Amos

It would be a disservice to not post a glowing review of Onion Creek Volkswagen!  I cannot speak any more highly of the incredible service and professionalism that my wife and I received at this dealership.  We purchased our 2020 Volkswagen Atlas Cross Sport remotely from Houston.  We wouldn't have been able to do so without the Salesman Greg by our side.  He was attentive to all our questions, needs, concerns, and very responsive and communicated every step of the process.  This has been the best car buying experience we have ever had and I have purchased quite a few vehicles in my past and understand the games that other dealers play.  There was NONE of that with Onion Creek Volkswagen.  When we arrived at the dealership we were introduced to the Service Department and Sales Manager Marc and were able to brag on our experience with our Salesperson, Greg.  Just when I thought it could not get any better, we were introduced to the owner!  Mr. Carl Barnett and his son Carl Barnett Jr. These men are simply amazing!  How many times are you at a family-owned dealership and given the opportunity to meet the owner and see for yourself the leadership that is passed down to all employees.  This is my family's first Volkswagen and I have to say that we will continue to own Volkswagens and continue to drive to Onion Creek Volkswagen from Houston to Austin for purchase!  This dealership has left such a profound and positive experience with my purchase that they have gained a customer for a lifetime!  If you are a fan of great customer experience and service and believe in the lost art of honest dealer interaction and family values, then Onion Creek Volkswagen is the place for you!