Onion Creek Volkswagen Review By Marcus S.

I have not visited the service department yet (car is only 1 month old at the time of this review), so this review is only about my new car buying experience. I used TrueCar, and Onion Creek came up as having the exact model I wanted. Robert Crump contacted me promptly, was courteous, and sent pics to verify the vehicle's options I wanted were indeed present. I have read bad reviews of TrueCar and other dealers not honoring the TrueCar pricing. Onion Creek VW verified ahead of time they would honor the price, and they stuck with that promise with no hassles. No bait and switch. Easy peasy. Robert was truly fantastic the entire time. No pressure, no pressuring at all, and has the right personality for this business. They do the right thing and let the car sell itself. Everyone at this dealership was polite and professional. From CJ to the gentleman in finance (I forget his name, very tall and athletic looking),all were great to deal with. Absolutely no upselling of things I didn't want or need. This was the easiest car buying experience I have ever had.