Onion Creek Volkswagen Review By Randell Hendley

Bought a 2013 pre owned certified cc. Drove all the way down from Dallas and when I got the car home the clutch started to go (it would not reverse). I took the car right back down to Austin and Onion Creek Volkswagen gave me a brand-new loaner car and fixed the clutch free of charge because I had only had the car for about 48 hours when the clutch went out. This could have cost me $2,500! They could have left me with the bill because technically a clutch is never covered under a warranty. Instead they displayed the kind of class that is hard to find in a car dealer nowadays. As a result I will make the trip from Dallas to Austin again when I am ready to purchase my next used or new VW.