Onion Creek Volkswagen Review By Silas R.

I went in with a broken valve stem on one of my tires. I wasn't really sure what to expect, and was a little worried that I would be overcharged. They were extremely helpful and upfront about what needed to be repaired, and how much it would cost. I had done some research online, and their prices were about what I expected. The entire place is very clean and professional looking, and the waiting room looks in through a big window where you can see them working on your car. Every service comes with a free inspection, where they check all the major systems and give you a report on what might need to be repaired, either immediately or in the near future. The mechanic who worked on my car came out and went over the report with me, and didn't try to pressure me in to doing any additional work on the car. He pointed out several issues that I was already aware of, and he didn't try and overplay them as worse off than they really were. At no point did I feel like I was being rushed along, overcharged, or treated unfairly. They also ran my car through a car wash before it was returned to me. Overall I was really impressed!