I was there for my Mom's car to get serviced. The manager was in a bad mood apparently because he gave my mom attitude when she enquired about her car and he liked to our face about the amount of time that he originally said it would take to get the oil done and the car vacuumed and washed. Not to mention the fact that when we did get the car it was not vacuumed out. I just think that he is too young to be in that position if he is unable to remain professional doing his job. On the positive side they do have a coffee bar that provides hot or cold coffees lattes and whatever for free. But be courteous in tip cuz she is a good coffee maker. I'm glad I don't have to go there and get my car serviced because two hours to wait for an oil change is just a bit too long for me.
Very professional, employees make you feel very comfortable and go out of the way to help. Special thanks to Kendall Blythe who helped us purchase a car.
My experience at Onion Creek Volkswagen was exceptional! This was my first time purchasing a car and James Ward helped me through every step. He was beyond helpful, honest, and a delight to work with. So happy that I made a purchase here- I am obsessed with my new car and I am grateful to be a part of the Onion Creek VW family.