Customer Reviews

Everybody at Onion Creek VW is great. I just bought a car and the entire process was quick and simple. David "Soul Man" was my sales associate and was very helpful through the entire process. This was my first time buying a vehicle and I didn't imagine it would have been so easy. Dorris was also very friendly while she toured me through the facility. If you're looking for a new vehicle I recommend coming into Onion Creek VW.

Everyone here is so nice, best experience at a dealership! The manager was so kind to us and lady at the coffee shop was so friendly!

My boyfriend and I pulled in one day just to drive past and look at the beetles. A woman approached us and told us she would love to show us the beetle inventory.. She treated us like royalty even after telling her I had bad credit and probably couldn't get approved for a car. I ended up making a beetle purchase at another dealership only because of my situation but that hasn't stopped me from returning to this dealership! I LOVE IT! You have to ask for Doris! She is an incredible person and I promise she will make you laugh and your experience at Volkswagen perfect just like she did mine. I am so happy to bring my car here for service. Don't forget to stop by and get coffee from the sweet barista lady she is AWESOME and conversation with her will make your wait blow right by! I could go on and on about how enjoyable the atmosphere is. I love Onion Creek Volkswagen and everyone who works here :)

Just moved here from NM. Had my 80,000 service done. Better price than what I was quoted in NM. Fast, professional and the shuttle service was great! Also had to come back after I registered my car and needed a front license plate mount. They installed for free.

Reading the other reviews is a bit dismaying and nothing like what I've experienced on a handful of service visits. But I wasn't expecting to get in and out in 30 minutes. For me, on one occasion they took the time to fix an annoyance without charging for it and provided a loaner. Staff and baristas all seem very professional. The best thing is that, unlike my previous VW, so far this car requires few trips to the service department, and has been as reliable as a Honda.

Jennifer in the service department took very good care of us. They were honest, straight forward and conscientious of our budget. I would recommend them.