Customer Reviews

Go see Eiji A.G. Good guy best car buying experience I've ever had.

Wentta getta Jetta. The experience was fantastic. Emailed with Chad one day, bought a car from him the next. He was great. Trustworthy, responsive, fair, transparent and very nice! Love the car. Thanks!

After a terrible, nearly horrific experience dealing with Charles Maund Toyota, Onion Creek VW was a breath of fresh air. Not only do the vehicles feel like an upgrade in both safety and features, but the dealership feels like walking into the apple store for automobiles. We recently purchased a 30th anniversary edition Jetta GLI, our first VW, and our first experience with Onion Creek. We worked with Stephen Fox, a down-to-earth sales rep who was relatable, knowledgable, and not pushy in the way the other dealership reps we visited had been. He personally owned the vehicle we test drove, and spoke to it well. We didn't ask a question he couldn't provide a thorough answer to. Nonetheless, a new car was a big purchase, and when we left to talk it over during dinner, he readily answered the phone and helped us with financing questions.Since we've purchased the car, he's offered to answer any questions we have about features (like how to activate Car Net or Satellite radio presets) and both recognized and greeted us this weekend when we picked up our plates. I was so impressed with both the GLI we purchased with Stephen my experience with Onion Creek that I recently test drove a Tiguan and will go back to this dealership when we are ready to replace our 2nd vehicle without hesitation. I'd be remiss if I didn't mention that there is an onsite cafe with starbucks style beverages and a barista on staff. That makes waiting during service nicer...not that the maintenance staff will make you wait too long. Its obvious based on the appearance of the dealership and the cars that the folks behind VW and Onion Creek care about the quality of their products. It may be a slight drive south, but it is well worth it.

Great used car purchase experience! Honest salesman, prompt replies, no haggling/arguing over price. They made a reasonable offer, and thoroughly inspected/serviced my used vehicle for purchase.

My 14th car and very 1st EVER brand new one! After running the numbers and perks going VW new was a no brainer. OC VW and Chad gave 1st class white glove to your door service. Couldn't have asked for a better experience...especially in light of all the dealer cliches you hear about. They were the first to call me back, most honest and in the end best deal in all of Austin...despite the others fighting tooth and nail for the biz. Their facility is the slickest shop you've ever seen. Make the call, email, and drive to see what they can do for you. They even delivered my car to my door in North Austin - during rush hour - during SXSW! Ask for Chad Miller. He won't disappoint.