Onion Creek Volkswagen
Customer Reviews
Thank you to the management staff for taking the time to follow up on our rough afternoon. It is good to know that VW values their customers' feedback and wants them to have a good experience at their dealership!
Frank Salazar has a great customer service.
Amazing experience. Drove all the way from Houston because of how helpful everyone was when I was looking. Joe Perez and my salesman Scott Brunger were awesome and really worked hard to get me a great deal. I would definitely recommend this team to my friends and family!
Service was fast, thorough and professional. I had the cares package so oil change, cabin filter change, tire rotation, 99 point inspection were all covered under warranty, plus I was able to get a state inspection. The lobby is impressive with complimentary full service coffee bar including barista. Social distancing enforced by blocked off seating. Staff wore masks as per mandate. However, both the service manager and the service technician pulled their masks down to talk to me which I guess we're considering offensive as a society now? The technician spray-sanitized my vehicle's interior before returning the keys. 4/5 stars for hygiene.